Management

Site Management

A beautiful and thriving community requires maintenance. No matter how new or well-constructed a property is, over time, some roofs will leak, pavement will crack and siding or facades will require repainting or repair (among a myriad of consistent issues). How a manager deals with the inevitable makes all the difference. Towne & Country managers are guided under the tutelage of community construction issue expert, Ginger Pitaccio. Ensuring that all issues are resolved in a timely and efficient manner, with appropriate and informed guidance, is out promise. Our site management services include:

• Preparation of bid specifications
• Comparative cost analysis, with multiple vendors
• On-site supervision of subcontractors
• Establishment and implementation of a preventative maintenance program
• Transition guidance for new communities (from developer to homeowner control)
• Supervision of recreation facilities
• 24-hour emergency service

Financial Management

Equally important among our services is our superior financial management. When it comes to impeccable records and making sure our clients receive timely, accurate financial reporting with which to make decisions, Towne & Country stands above our competitors. Many of our new clients come to us through recommendations, having been advised that our attention to detail is unsurpassed. Our financial services team is comprised of college graduates, most possessing an MBA or other relevant post-graduate degree. These team members are committed to providing all aspects of a community’s fiscal needs, as well as safeguarding its assets.

Here are a few of the services we provide:

• Budget preparation
• Fee collection (with Direct Debit payment option available)
• Financial statement preparation and analysis
• Audit & Tax preparation assistance
• Insurance and risk analysis
• Fee collection & Delinquency monitoring
• Closing and refinance document coordination

Administrative Management

Communities cannot function without thorough, detailed administrative organization. Rules, policies, and procedures may not be exciting, but they are the glue that holds communities together. Towne & Country managers and administrative support staff are excellent problem-solvers and meticulous in addressing homeowner concerns. They attend board meetings and ensure that the day-to-day life of a community runs smoothly. Some of their responsibilities include:

• Maintaining files and records
• Monitoring/ensuring rules compliance by community residents
• Establishing (when needed) and maintaining policies and procedures
• Assisting in compliance with governing documents
• Insurance coverage review and monitoring